As members of the public follow the latest government instructions to avoiding non-essential travel, the number of people using the region’s tram network has reduced so West Midlands Metro is adjusting its timetable to meet the current needs of customers.
From Monday to Saturday, trams will operate every 15 minutes from the start of services until 06.30 and then every 12 minutes until 20.00. From 20.00 until the close of service they’ll operate every 15 minutes. There will be no change to the usual Sunday timetable.
The full timetable can be found here.
Carl Williams, Director of Operations, explained: “While fewer people are travelling with us, we’ve also recognised the need to maintain a regular, robust service for key workers and those who still need to travel for medical reasons, to support a vulnerable person, or for the collection of essential supplies.
“To meet their needs, the revised timetable will operate from the start of service on Monday (March 30), and a dedicated coronavirus page on our website is being regularly updated with the latest customer advice and other service information.”
More details of the Metro’s response to the coronavirus outbreak can be found here (westmidlandsmetro.com/coronavirus), and regular updates are available via Twitter (@WMmetro). Customers can also speak to a member of the team using the assistance button located on the shelter at every stop.
“To help prevent the spread of the coronavirus, protect the NHS and save lives we would urge customers to only travel if their journey is essential and to take all the recommended precautions, such as social-distancing, when they do,” Mr Williams said.
“We would also like to thank customers for their support as our dedicated team continues in its commitment to deliver this essential service during these unprecedented times,” he added.
Advice on travel across the West Midlands can be found at www.networkwestmidlands.com/plan-your-journey/network-overview/