To help prevent the spread of COVID-19 you should stay at home as much as possible.
If you need to travel you should stay local – meaning avoiding travelling outside of your village, town or the part of a city where you live – and look to reduce the number of journeys you make overall. The list of reasons you can leave your home and area include, but are not limited to:
When using the tram please follow the safer travel guidance which includes the rules on wearing a face covering.
We recommend that you:
Stay alert, stay safe, stay apart
The safety and well-being of our customers and team members remains our number one priority. It is essential that we stay alert and continue to do everything we can to prevent the spread of Coronavirus (COVID-19).
We are working closely with Transport for West Midlands (TfWM) and other operators to ensure that a co-ordinated approach is in place to social distance across the region.
We are monitoring the number of people using our service closely, to ensure that the timetable that we are operating meets the needs of our customers and allows social distancing to be maintained. We have increased the number of services to the usual level, with trams up to every 6 minutes on weekdays and 10 minutes at weekends.
We recognise that our efforts are also reliant on the co-operation of those using the service.
You can view our Staying COVID-19 Secure certificate and risk assessment here.
For more information view our video below:
There are a number of simple steps that you can follow to help reduce the spread of Coronavirus (COVID-19):
It is mandatory to wear a face covering for the full duration of your journey. Face coverings should cover the mouth and nose while allowing the wearer to breath comfortably and can be as simple as a scarf or bandana that ties behind the head to give a snug fit.
Some people are exempt from this rule, including young children, disabled people and those with breathing difficulties. Although these examples are not exhaustive and would extend to someone who has a justifiable reason for not wearing one on the grounds of health or disability.
It is important to remember that face coverings are not a replacement for social distancing, and you should continue to follow these measures wherever possible, alongside regular hand washing.
If you do feel unwell with cold or flu-like symptoms, don’t put others at risk; please follow NHS advice
Should you have any other concerns relating to COVID-19, or there are any additional safety measures you would like us to consider, then please get in touch.