We provide real-time service information on this website and on our Twitter page.
The safety and well-being of our customers and team members remains our number one priority during the ongoing COVID-19 pandemic.
You can view the full list of current vacancies online.
Ensure that any outstanding updates are installed. You can also try deleting then reinstalling the My Metro app. If this does not resolve the problem,
If you have purchased an incorrect or duplicate ticket via the My Metro app, contact our Customer Service team by emailing us customerservices@westmidlandsmetro.com Please ensure that
If you leave something on the tram please contact Customer Services on 0121 502 2006 (Monday-Friday 09:00-15:00) or email customerservices@westmidlandsmetro.com. All lost property is taken to our
Under the terms of the Data Protection Act (DPA) 2018, you can ask for access to information we hold about you. This is called a
Midland Metro Limited (trading as West Midlands Metro). Registered in England and Wales | company number 10932342 | Registered office: 16 Summer Lane, Birmingham, B19 3SD
