Can I appeal against the penalty fare?
Yes, all appeals must be received within 14 days, commencing on the day following the issue of the PFN (Penalty Fare Notice).
All appeals must be in writing or by e-mail, and the PFN reference number must be quoted in all correspondence. Appeals must be sent to:
Penalty Fare Appeals
The Metro Centre
Or email: firstname.lastname@example.org
Full details of our Penalty Fare scheme can be found on our Penalty Fares page.