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Can I appeal against the penalty fare?

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Yes, all appeals must be received within 14 days, commencing on the day following the issue of the PFN (Penalty Fare Notice).

All appeals must be in writing or by e-mail, and the PFN reference number must be quoted in all correspondence. Appeals must be sent to:

Penalty Fare Appeals
The Metro Centre
Potters Lane
Wednesbury
WS10 0AR

Or email: penaltyappeals@westmidlandsmetro.com

Full details of our Penalty Fare scheme can be found on our Penalty Fares page.

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