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How can I make a comment, complaint or suggestion?

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We always welcome your comments, compliments and suggestions about our services. We will try to resolve any complaints you may have. View our complaints policy here.

 

You can contact us:

Online

The best way to contact us is via our website contact form.

 

By phone

Call our Customer Service team on 0345 835 8181

 

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Putting Passengers First Group

16 Summer Lane

Birmingham

B19 3SD

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