Contact Us

***Please note that from 19 March until 29 March 2020, our telephone line will be open Monday to Friday from 9 am until 5 pm.***

We really do love hearing from you.

If you would like to tell us about your experience travelling around our network, please get in touch!

Our Customer Services opening times are:
Monday 0800-1800
Tuesday 0800-1800
Wednesday 1000-1800
Thursday 0800-1800
Friday 0800-1800
Saturday 0900-1300
Sunday Closed

We always welcome your feedback, comments and suggestions. So to tell us about what we do well or what we can do better, please get in touch by emailing or calling 0345 835 8181.