Metro services are suspended from Saturday 13 November until further notice. Read more.



Metro Passenger Panel

In partnership with Transport for West Midlands (TfWM), we have created a Passenger Panel comprising of a number of our regular customers to have a say on how we operate.

This is part of the ongoing support for the Transforming Tram Travel agreement with TfWM which allows our passengers to come and have their say on what works well and what does not.

The aim of the panel is to discuss major concerns, suggest improvements that could be made, gather feedback on new products and services as well as branching out to help us communicate to a wider audience within the local community.

If you would like to help shape the future of your Metro then join our passenger panel by contacting West Midlands Metro Customer Service Manager, on