Yes, all appeals must be received within 14 days, commencing on the day following the issue of the PFN (Penalty Fare Notice).
All appeals must be in writing or by e-mail, and the PFN reference number must be quoted in all correspondence. Appeals must be sent to:
Penalty Fare Appeals
The Metro Centre
Or email: email@example.com
Full details of our Penalty Fare scheme can be found on our Legal page.