Metro takes advantage of lockdown to get ready for easing of restrictions
Teams from Midland Metro Ltd, the operator of West Midland Metro, have been working around the clock to complete a series of projects ahead of lockdown restrictions easing and more passengers returning to public transport.
The Metro service was suspended to allow an intensive programme of works on Saturday night and throughout Sunday including upgrades to overhead lines and electrical equipment at key locations.
The planned work was brought forward to take advantage of fewer people currently using Metro due to Covid-19 restrictions.
Ray Harris, Metro Head of Operations, explained: “With fewer people using the tram at the moment due to COVID-19 it proved the ideal time to press ahead with the work and we’ve been able to complete several projects in the space of a weekend.
“As a result, customers returning to the Metro once restrictions are lifted, can look forward to an even more reliable service”
The Metro Infrastructure team were at the heart of the activity and they worked throughout the weekend, supported by contractors, and their dedication was a key factor in ensuring the work was completed successfully.
Metro drivers and customer service staff were present at stops and ensured those who still needed to travel were supported with information. A dedicated replacement bus service operated whilst tram tickets were also accepted on local rail and bus services.
Mr Harris added: “The Metro team really worked together and pulled out all the stops to ensure the work was carried out as quickly as possible, minimising disruption for customers who we would like to thank for their patience and understanding over the weekend.”