Following the identification of new bodywork cracks on our older trams, West Midlands Metro has taken the difficult decision to temporarily suspend services so detailed inspections can be undertaken by the manufacturer.
We want to ensure we have a network that is reliable and safe for everyone and we understand first-hand the impact the suspension of services will have on our customers’ daily lives. These precautionary inspections will greatly reduce the number of trams available for operation which is why we have had to take the decision to suspend the service.
We understand the frustration many people will feel at this latest interruption and sincerely apologise for any inconvenience it may cause.
We would also like to assure customers that we are working to restore services as soon as possible. Inspecting all trams does take some time and we are aiming for this to be completed this week. We will keep customers fully updated via our website and social media channels.
In the meantime, all Metro tickets will be valid on bus service 74 and 79 between Wolverhampton, West Bromwich and Birmingham. Passengers can also use train services between Birmingham Snow Hill, the Jewellery Quarter and The Hawthorns as well as train services between Wolverhampton and Birmingham New Street.
