Latest advice: You must wear a face covering when using our service

Service Information Details

Service Disruption

The Hawthorns stop – Lift Replacement from 1 December

From Tuesday 1 December, there will be no step-free access available at The Hawthorns stop as Network Rail begin work to replace the lifts that serve our tram stop. Once completed, in March 2021, the lifts will provide a more reliable step free access for train and metro customers using this stop.

During this time, anyone who needs step-free access can book assistance in advance by calling West Midlands Railway on 0800 0248998. A member of the rail station team will also be on hand during the day to help customers with the steps, if necessary.

Alternatively, customers can connect with bus services from West Bromwich bus station which is easily accessible from our West Bromwich Central stop. The National Express service 74 serves the bus stop closest to The Hawthorns stop up to every 6 minutes.

Thank you in advance for your understanding and patience while this essential work is carried out. If you have any questions regarding the information provided on this page or to share your feedback, please get in touch.


Live Twitter Updates