West Midlands Metro (WMM) is the region’s popular and growing tram network owned by the West Midlands Combined Authority and operated by Midland Metro Limited (MML). Every year we deliver safe and secure, reliable and sustainable tram services to millions of customers across the region. The passion and commitment of our team members have contributed to making us an award-winning transport network which people depend upon every day.
Our network has grown rapidly in recent years to serve more of Birmingham City Centre, with further expansions on the horizon. We will soon be opening two new extensions to both Edgbaston Village and Wolverhampton rail station, whilst longer-term, work is already underway to create new lines to Brierley Hill and the eastside of Birmingham. Expansion plans will see our network triple in size and our tram fleet double, as we connect more customers to places across the region for work, education and leisure.
Our colleagues are integral to our continued success, which is why we are always on the lookout for passionate individuals who can support us as our network grows. We pride ourselves on being a great place to work in an environment where colleagues are valued and offered life-long career opportunities.
With our industry-leading training academy, our colleagues can fulfil their potential no matter their role. Developing our team is important to us, which is why we offer continuous training to enable colleagues to build a career they can be proud of. Whatever your background or experience we can support you to achieve your potential and gain new skills. So, if you are interested in being part of our journey, making a fresh start and meeting new people, then look no further and join our team!
We recognise the importance of a diverse and inclusive environment and aim to reflect the communities we serve with a workforce that represents them. We continue to welcome and encourage applications from everyone regardless of gender, ethnicity, age, disability, religion, and sexual orientation. Join us on our journey andapply now!
M is for Metro! M is forMaking a Fresh Start!
Lee Edwards – Learning and Development Officer
Lee joined West Midlands Metro in 2009 as a Customer Service Representatives (CSR). Seeking more of a challenge, in 2012 he expressed an interest in becoming a trainer and was supported with specialist training funded by WMM. This is where he found his love for nurturing and developing people and has since become a fully qualified trainer and assessor.
Lee says “You’re never too old to learn new things or change your career. The training opportunities and support provided by WMM, makes this company a great place to work and be part of ”.
Shannon Mann – HR Administration Intern
Shannon is on a 6 months’ kickstart work placement program, which is supported by the Department of Work and Pensions and Steps to Work.
During the first lockdown, Shannon started looking at the possibility of a career change and spent time researching potential opportunities, and was made aware of the kickstart program and the rest, as they say, is history.
Shannon says: “To be honest I didn’t really know which sector I wanted to enter when I applied for the kickstart program, so when I got an opportunity with WMM I was thrilled”.
Considering her future plans, Shannon adds: “With the support I have received so far from WMM, I am already considering applying for the apprenticeship program once my placement ends”
Some of our Benefits
Free travel for you and a family member
25 days annual leave, plus bank holidays
Contributory Pension Scheme
Employee Assistance Programme (EAP)
Discounted Gym Membership
Training and Development Programmes
Cycle to Work Scheme
Civils Work Technicians
Become part of the team and help us maintain our existing network landscape, tram stop structures, assist with engineering tasks and supporting the expansions in the future.